New patient inquiries
Keep appointment requests separate from clinical intake. Route the inquiry, confirm the next step, and use approved systems for health information.
Chiropractic Practices
A clearer journey from booking to follow-up.
We help practices connect the non-clinical steps around appointments and patient communication. The aim is a front desk that spends less time chasing information and more time helping people.
Workflow map
The moments worth connecting.
- 01 →Inquiry
- 02 →Booking
- 03 →Intake
- 04 →Reminder
- 05 →Appointment
- 06 →Plan discussion
- 07 →Follow-up
- 08 →Review
- 09 →Reactivation
A planning example, not a claim about an existing client implementation. The actual workflow is designed with your team.
Where we can help
Fix the handoffs your customers feel.
Appointment readiness
Identify incomplete intake, send appropriate reminders, and route cancellations or rescheduling to the team without creating competing calendars.
Follow-up after a visit
Coordinate practice-approved service communication and staff tasks. Treatment recommendations and clinical decisions stay with qualified practitioners.
Ongoing patient experience
Support permission-aware recall and reactivation, honest review requests, and reporting on administrative workflow completion without publishing patient details.
Technology follows the workflow
Start with what you already use.
Aloha / Review Wave or your existing practice platform may be part of the workflow. Access, plan features, integration methods and healthcare obligations must be assessed first. We do not claim vendor certification or that any configuration is automatically compliant.
Common questions
Before choosing another tool.
Can you connect patient information to marketing tools?
Only after an appropriate data and compliance assessment. Clinical information should not be copied into general CRM or AI tools by default. This website assessment must not contain patient records.
What does the first conversation cover?
We review the current journey, the tools involved, the people responsible, and the steps that keep getting missed. We then agree a practical first project or recommend an ongoing engagement where appropriate.
Start with the business
You don’t have to know which tool you need.
Tell us what’s getting missed, repeated, or held together by you. We’ll help identify a useful place to start.
Find What’s Slowing Us Down